The Challenge
Website visitors had to call or email for appointments. Front desk staff spent most of their time on repetitive booking and FAQ questions.
← Back to Case Studies
Appointment Booking Chatbot
Customer support chatbot embedded into a website to route bookings and answer patient FAQs automatically.
OpenAIGoogle CalendarPython
Overview
Project at a Glance
Customer support chatbot embedded into a website to route bookings and answer patient FAQs automatically.
Tech stack
OpenAIGoogle CalendarPython
How We Delivered
The Solution
- Website-embedded chatbot with OpenAI
- Calendar sync for availability
- Insurance and intake forms
- Escalation to live staff
Results
- Reduced call volume by 60%
- Faster appointment booking
- 24/7 FAQ availability
- Better lead capture
Explore More Case Studies
Want to see how we've solved similar challenges? Dive into more of our work.
AI Calling & Booking Agentt
An AI calling agent configured with Twilio and Retell AI on a virtual number. Books medical appointments with users on Google Calendar. short
Read case study →
testign 3
short description short description short description short description short description short description
Read case study →
traveltesting 1
short description short description short description short description short description short description
Read case study →Build Something Similar
Book a call or send requirements—we'll reply within 1 business day.