AI Calling & Booking Agent

An AI calling agent configured using Twilio and Retell AI on a virtual number. It connects to Cal.com for calendar integration, uses ElevenLabs voice + GPT for realtime conversation, and books medical appointments automatically.

The agent greets patients, confirms details, and logs appointments directly into Google Calendar. It follows HIPAA-aware flows, validates scheduling conflicts, and sends reminders via SMS/email. Supports fallback handoff and conversation analytics.